Last updated: June 2026

This Privacy Policy describes how Oriental Handcraft (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://oriental-handcraft.com.

  1. Information We Collect

When you visit our website, we may collect the following information:

  • Personal information you provide (such as name, email address, billing/shipping address, and phone number)
  • Order information (products purchased, payment status, delivery details)
  • Communication data (messages, inquiries, customer support requests)
  • Technical data (IP address, browser type, device information)
  • Cookies and usage data
  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping and delivery services
  • Communicate with you regarding your order
  • Offer customer support
  • Improve our website experience and services
  • Prevent fraud and ensure website security
  1. Payment Information

All payments are processed securely through third-party payment providers (such as PayPal and other payment processors).

We do not store full credit card or payment details on our servers.

  1. Cookies

We use cookies to:

  • Enable website functionality
  • Remember your preferences
  • Analyze website traffic and performance

You may disable cookies in your browser settings, but some features of the site may not function properly.

  1. Data Sharing

We only share your data with trusted third parties when necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Email and marketing service providers
  • Fraud prevention and security tools

We do not sell or rent your personal data.

  1. Data Retention

We retain order and account data as long as necessary for legal, tax, and operational purposes.

  1. Your Rights

Depending on your location (including GDPR/CCPA regions), you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data

To exercise your rights, please contact us at: services@oriental-handcraft.com

  1. Third-Party Services

Our website may include embedded content (such as videos or social media content). These third-party services may collect data according to their own privacy policies.

  1. Security

We take reasonable technical and organizational measures to protect your personal data.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: services@oriental-handcraft.com